Seller Policies & Basic Info
Welcome to Carnival Shop - Seller program
Now Here are some Conditions & rules for Vendors.
If you want to become a Vendor at Carnival Shop then you must be:-
- Must have a bank account or any other mode of payment, So that you can withdraw your money.
- Must have a Government issued id. ( This will need, If you want to become verified seller )
- Must have Phone number for OTP verification
- You must know Proper English. So that you Reply to Customer Questions.
Rules & Condition for new sellers :-
- Not allowed to sell more products with price more than 399 INR
- Not allowed to sell more than 3 Months validity products. ( Validity refer to warranty/ Guarantee you are giving with that products)
- If you sold more than 399 INR products then we will hold your money for 14 days. ( During this time period we will confirm with your buyer that, your product is working properly not )
- If you sold more than 3 months validity products, then you will hold your money for 30 more days. ( During this time period we will confirm with your buyer that, your product is working properly not )
Note:- New seller first order payout will take 7 to 8 days to get completed. ( This is because of security reason )
How to become a verified seller ?
When you cross your first 100 orders. You can apply to become a verified seller.
Conditions to become Verified seller sellers :-
- Must Cross minimum 100 Orders
- Must not have more than 5 disputes in 30 days.
- Must not have any complaints case going within his/her account
- Must have Government Id for verified
- Must be able to submit his/her ID with the original Phone number. ( Phone number will used for OTP verification only )
Order Completing Timing
After Customer Order Something from your Store then you have a maximum 24 hours to Complete that order. If the Vendor did not complete it within Given time period then the money will be refund to the Customer..
Out of Stock Product get purchased
If a Customer purchased that product which you don’t have in stock but You forget to do changes in the website and you got Order of that product only then in that case money will be refunded to the Customer.
Selling Your Product in Personal
You are not allowed to sell any of your products to Carnival Shop User in personal. If any users create complaints against you, then your payout will hold for 9 days. ( Penalty )
Abusing Our Customers
Non sellers at Carnival Shop are allowed to abuse any users at Carnival Shop for any reason. If you are found guilty for this then your store may get suspended for 7 days. ( Without Payout )
Vendor Commission & Payment Rules
Currently we are taking only 5% of total Vendor Balance as Our Commission ( This is for free plan sellers. Please Seller plans from your dashboard ). Carnival Shop gives Payment on Daily Basis Also Minimum withdrawal limit is only 89 INR.
Note: - After taking withdrawal requests we will complete your payout within 24 to 48 hours. ( Only if your order hold date is complete )
Seller should have minimum 90 in his/her wallet for withdrawal.
Which Type of Product that vendor can Sell?
Well, You Can sell any digital Products like Online course, any type of Web script or anything you want. Expect Following things :-
- Physical delivery products are not allowed.
- Illegal products like Drugs etc, not allowed
Note:- Users can also report your products. If we find any products which are not allowed, then we may ban your account.
Universal rules for all sellers
- Sellers are not allowed to do promo of any other website or content. Promoting led to direct account suspension without notice.
- Sellers are not allowed to redirect your products to any other URL. or stuff like that.
- Sellers do not allow mail to any users for buying your products personally. ( Complaints may lead to account suspension )
-> Sellers are not allowed to do promo of any other website or content. Promoting led to direct account suspension without notice.
We can Change our policy anytime without Notice*